JOB DESCRIPTION
Manage repair work delivered by the maint responsive repairs and maintenance contractor.
Includes repair volume, quality, tenant access, queries, etc. Budget monitoring
1. To provide strategic lead for housing repairs and maintenance and lead on the identification, development and delivery of repairs and maintenance of MKCC housing portfolio, ensuring continuous improvement in service delivery and efficiency. Accountable for working alongside contractors to specify, manage and deliver all repairs and maintenance work across the housing stock, including voids.
2. Defining and managing the processes to ensure that all works done is to standard, to time and within budget. This includes ensuring relevant data is kept up to date on the stock and all repairs and works data is transparently held and used where required to ensure our housing stock compliance, energy and decency profile is up to date.
3. Working alongside the Housing Compliance Lead and Housing Capital Works Lead to ensure repairs information on the stock is used to inform and set capital and compliance works priorities and budgets. This includes regular reporting on repair trends and themes, as well as ensuring asset management reviews and decisions are made to ensure that MKCC stock is appropriate and divestment decisions are made and executed where appropriate.
4. Work across wider teams, including neighbourhoods, procurement, financial, legal, planning, building control and home ownership, to ensure the stock continues to be managed in a way that meets all standards. Including health and safety, building safety, consumer standards, tenant satisfaction and homes standards. Close working with finance is required to maintain a clear budget for repairs and maintenance.
5. Oversee the planning and delivery of cost efficient and resident focused repair and maintenance service, including voids and some limited capital works This includes leading on managing the performance of contractors with appropriate governance around work costs, delivery times and quality.
6. Define and report on the key performance indicators and spend against budget for repairs and maintenance. To include working with the Housing Compliance Lead and Housing Capital Works Lead to keep the business plan up to date.
7. To assist and deputise for the Assistant Director Housing Maintenance, Investment and Corporate Health & Safety as required in delivering the overall service objectives to a range of clients and to support the decision-making process.
8. To actively seek out and implement service and systems improvements in line with best practice and financial objectives taking responsibility for the performance of the team, which will be evidenced through continuous performance management of the team and productivity. To seek and implement opportunities to deliver savings in support of MKCC operational objectives.
Eden Brown Synergy is an equal opportunities employer.
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