Housing Officer - Stoke on Trent
6 Months Contract
Job Purpose
* To provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Key Duties / Responsibilities
* To provide housing management services with a designated work area including:
a) Tenancy management
b) Management of Anti-social behaviour
c) Estate management
d) Identification of Tenancy support, advice and referral to appropriate agencies
e) Tenant consultation and participation
f) Recovery of rent arrears and maximisation of rental and other income for all council services
* To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
* To keep abreast of all relevant legislation.
* To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager - Housing Management.
* Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
Eden Brown Synergy is an equal opportunities employer.
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