Temp Council Tax Adviser- Haringey
Pay rate: £24.83 UMB P/H
Haringey are looking to recruit 1 experienced Council Tax officer on a contract basis.
The main purpose of the role will be to assist with all aspects of Council Tax through to Liability Order. The ideal candidate will have specialist knowledge on Council Tax legislation as the role will be predominantly focused on establishing correct liability and eligibility to discounts/exemptions. They will be required to be point of contact for our Contact centre and partners. What we require from our candidate:
* Proficient in the use of NEC and I@W processing systems
* A minimum of 5 years' experience within a revenues team
* Ability to administer Council Tax and respond to all enquiries in line with legislation and council policy
* Ability to negotiate payment plans on Council Tax debt
* Ability to identify and sign post/support vulnerable and struggling customers
* Ability to liaise with internal and external bodies
* Able to investigate and respond to Cllr/Members and Complaints within set deadlines
* Ability to process any incoming contacts via phone, email, or correspondence and reports within targets and deadline set
* Excellent written and verbal communication
* Excellent attention to detail
* Ability to prioritise and manage workload
Candidates will be required to attend the Haringey offices once a week for the duration of their placement.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.