Income Officer-Bournemouth
Job Overview
To be responsible for maximising income through the effective recovery of rent arrears and provide a proactive and efficient service. This will primarily include the management of arrears cases, providing rent and arrears advice and liaising with tenants regarding the implications of welfare reform. Attending court and working with external agencies.
Key responsibilities
* To pursue rent arrears in line with BCP Council's Rent Arrears Policy and Procedure
* To control the recovery of current rent arrears through correspondence, home visits, telephone calls and face to face interviews in order to make repayment arrangements.
* To prepare and serve notices in order to initiate legal action against tenants for non-payment of rent.
* To prepare Court papers ensuring compliance with the Rent Arrears Pre-action Protocol
* To represent BCP Council at County Court in rent arrears possession cases and applications to suspend warrants.
* To prepare reports for approval for the application of a Warrant for Possession.
* To notify the CMHT on all cases where an application is made for a Warrant of Possession in accordance with the Joint Protocol with CMHT. To manage the case as appropriate in relation to the relevant mental health issue.
Mainly work from home position but may be requirement to come into the office for ICT set up/training/ad-hoc needs.
DBS check required.
Not essential but would be helpful if candidate has own car and can travel when needed.
Eden Brown Synergy is an equal opportunities employer.
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