Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in London which is looking to recruit an Information and Systems Officer on an interim basis for 3 months initially.
Hybrid working: 2-3 Days required in the office
Purpose of Post
The Information and Systems Officer will be responsible for providing technical, development and reporting support in relation to the social care case management system (Mosaic or comparable system) to maximise its effectiveness and contribution to business needs. The postholder will be responsible for managing and delivering to the priorities agreed by the Mosaic Ongoing Development Group and other relevant systems management groups.
What we are looking for:
* Strong ICT skills including detailed knowledge of social care-related IT systems, especially Mosaic or comparable and their application in a social care service environment.
* Extensive, demonstrable skills in Oracle PL/SQL
* Good understanding of the social care sector.
* Ability to keep abreast of developments in relevant ICT systems and assess and propose how these may be used for business and service benefits.
* Ability to develop ICT systems related policies and processes in accordance with legislative, national, regional and corporate policies and initiatives.
* Excellent oral communication skills with the ability to discuss system developments, changes to policies and procedures with key internal contacts and influence and agree service provision with external system providers.
* Excellent written communication skills in order to produce a range of clear and concise documents such as reports, business cases, system procedures, guidance and training manuals.
* Skills and ability to devise and deliver training on ICT systems to service users.
* Significant experience in a role developing, delivering and supporting ICT systems, including the Mosaic or comparable system, which support business and service requirements in a social care environment.
* Experience of the provision of technical and reporting support in relation to a social care case management system such as Mosaic to maximise its effectiveness and contribution to business needs.
* Demonstrable experience of planning, managing and delivering ICT projects.
* Experience of the provision of ICT guidance, training and support to a wide range of service users.
* Experience of working with IT specialists to develop solutions to service and business needs and the effective operation of a case management system.
If the role feels of potential interest, please apply with an up-to-date CV for immediate consideration.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.